Privacy policy


The strategic direction of the company: to maintain and strengthen the leading position in the field of tugboat service provision in Klaipeda port.

The purpose of the company: to provide high-quality comprehensive assistance to ships related to port tug services, in the port of Klaipeda and in coastal waters and neighboring ports.

The company undertakes:

• Meet customer requirements and continually increase customer satisfaction.

• To provide quality and reliable port tug services.

• Know and comply with the requirements of laws and other legal acts for the company's activities and services.

• Meet the requirements of the company's Quality Management System, which is developed in accordance with the standard LST EN ISO 9001: 2015.

• To ensure the effectiveness of the Quality Management System and to continuously improve it.


Our goals:

1. Maintain and expand the existing market;

2. Know the expectations and requirements of customers and satisfy them to the maximum;

3. Assess the company context, stakeholder expectations, requirements and take them into account;

4. Establish and perform quality service criteria;

5. Supervise processes, activities and ensure resources to provide quality service:

5.1. Effective management of financial resources;

5.2. Ensure the right number, qualifications, understanding and motivation of the people needed;

5.3. Develop and improve technical resources;

5.4. Have and properly maintain the infrastructure and process operating environment.

5.5. To create conditions for employees to work with high quality by ensuring their social guarantees, a benevolent atmosphere of mutual understanding and cooperation.

6. Identify, assess risks and opportunities, and take correction action on them;

7. Ensure effective communication;

8. Maintain and manage documented information;

9. Properly evaluate and select suppliers;

10. Effectively eliminate non-compliance;

11. To strive for continuous improvement of the quality management system.

Towmar Baltic, UAB

Harbor towage, Coastal towage, Offshore services, Salvage, Transport in Klaipeda, Lithuania and entire Baltic sea region


Naujoji uosto str. 11
Office Tel. +370 46 303427
Company Code 111572719,
VAT Reg. No. LT115727113

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